Shipping
We send all our orders once a week
For orders within the UK please allow 2 - 4 working days and in seasonal periods of the year please allows up to 4 weeks for delivery.
Please note we are not responsible for any packages that are not received due to human error such as entering the incorrect postal address. We highly recommend you check your details before you checkout.
We will also not be held liable for items once they have been passed onto the postal service ( eg. Royal Mail ) this covers error or loss of product, we will always send proof of postage.
Return Policy
If you are not 100% happy with your order we are happy to supply a refund on return of the item(s)
Item(s) can only be refunded within 14 days of purchase.
You as a customer are responsible for the parcel until it reaches Reckless Apparel.
We reccomend sending your returns via recorded delivery to avoid any issues with it reaching us. Included in your return we will need the original invoice that came with your order and a note explaining your return.
To avoid any confusion please contact us before returning your item.
Please Note
- We will not accept items where the tags have been removed
- We WILL NOT accept items that have been washed.
- ANY Items that have been returned that have any distinctive smells such as ( perfume, deodorant, body odour etc) will not be accepted
- ANY Items returned that are covered in human or animal hair on them WILL NOT be accepted
Refunds will be issued to the original payment and will be issued within 7 days of your item returning to Reckless Apparel
Exchanged items will be sent via our normal delivery service and will be free of charge. If any issues occur regarding to your return you will be contacted via email.
Original shipping costs are non refundable. The cost of shipping will be deducted from your refund.